A front desk that never closes.
Patients message at night, call during treatment hours and forget appointments. A SUMER AI agent answers on WhatsApp and the phone in Iraqi Arabic and English, books into your calendar, sends reminders and passes anything clinical to your staff.
What gets in the way today
- Calls missed while the team is with patients
- WhatsApp messages answered hours later
- No-shows that leave the chair empty
- The same questions about prices and hours, all day
What it looks like with SUMER AI
- 01
A patient asks
“Can I book a cleaning on Thursday afternoon?” arrives on WhatsApp at 11 pm.
- 02
The agent checks
It reads your services, prices and live calendar.
- 03
It books and confirms
It offers a free slot, books it and sends a confirmation.
- 04
Staff take over when needed
Insurance or medical questions go to your team with a short summary.
Recommended set-up
WhatsApp & social AI agents
Instant answers on WhatsApp, Instagram and your website, in Iraqi Arabic and English.
AI voice receptionist
Answers every call, day and night, books it and logs it.
Online booking & reservations
Bookings around the clock from your website, WhatsApp and Google Maps.
BaseCraft customer CRM
One record for every customer, from the first enquiry to the tenth visit.
Questions, answered
Will the agent give medical advice?
No. It handles bookings and practical questions from the information you approve. Anything clinical is passed to your staff.
Can patients cancel or move appointments?
Yes. They can change or cancel through the same chat, and a waitlist can offer the freed slot to the next patient.
Let’s see what an agent could do for your business.
A free demo built around your own customers’ questions, with no commitment.